Shipping & Returns

Domestic Shipping (within the USA)
All shipments within the United States are sent via First Class mail, Priority Mail or UPS depending on the weight of the package. Shipping cost within the USA is a flat rate of $4.00 per order.

International Shipping
International shipments are sent via International First Class or Priority, depending on cost and customer preference. Shipping cost for international orders is based on weight. The shopping cart will automatically charge $12.75 for shipping. If actual cost is less, you will receive a refund for the difference. If actual cost is more, you will be invoiced for the difference. If you would like to know what the cost will be before you place your order, feel free to email us with the items you would like to purchase and we will send you a firm quote.

Shipping Days
Monday, Wednesday and Friday are the days we usually pack and ship orders. During special sales or busy periods of the year, additional shipping days will be added.

Return Policy
Due to the ease of copying, returns on charts and kits will only be accepted in the case of an error on the part of Laurel's Stitchery. If there is a problem with anything you have purchased from us, please drop us an email or give us a call and we will fix it as quickly as possible. If an order is returned to us by the post office because of an incorrect address or because the package was refused by the purchaser, a refund will be given minus the actual amount paid by us for shipping the original package, which may be greater than the shipping price paid by the customer.

Customs Fees
Customs fees may be charged on shipments outside the USA. It is the responsibility of the purchaser to pay these fees.

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